Privacy Policy

Last Updated: May 8, 2026

1. Introduction

Century Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.centurylabo.com) and use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide to us, including:

Contact Information: Name, email address, phone number
Business Information: Company name, job title, industry
Communication Preferences: Marketing preferences, language preferences
Form Submissions: Inquiries, requests for quotes, feedback

2.2 Information Automatically Collected

We automatically collect certain information when you visit our website:

Device Information: IP address, browser type, operating system, device type
Usage Data: Pages visited, time spent on pages, click patterns
Location Data: Approximate geographic location based on IP address
Cookies and Tracking: See our Cookie Policy for details

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To process and respond to your inquiries and requests
To send you marketing communications (with your consent)
To analyze website usage and improve user experience
To detect, prevent, and address technical issues and security threats
To comply with legal obligations
To enforce our terms and conditions

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill our contractual obligations
Legitimate Interest: To improve our services and website functionality
Consent: For marketing communications and non-essential cookies
Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business:

HubSpot: Customer relationship management and form processing
Google: Analytics, advertising, and website performance
Facebook/Meta: Social media advertising and analytics
Email Service Providers: For sending marketing communications
Payment Processors: For processing payments (if applicable)

5.2 Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Contact Form Submissions: Retained for 3 years for business purposes
Marketing Communications: Retained until you unsubscribe
Analytics Data: Retained for 26 months (Google Analytics default)
Legal Requirements: Retained as required by applicable laws

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 GDPR Rights (EEA Residents)

Right to Access: Request access to your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request restriction of processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interest
Right to Withdraw Consent: Withdraw consent at any time

7.2 CCPA Rights (California Residents)

Right to Know: Request information about data collection and use
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of your personal information
Right to Non-Discrimination: Not be discriminated against for exercising your rights

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

SSL/TLS encryption for data transmission
Secure hosting infrastructure
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

10. International Data Transfers

If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications (if you have provided consent)

Your continued use of our website after such changes constitutes your acceptance of the updated policy.

12. Your Choices

12.1 Opt-Out of Marketing Communications

You can opt-out of marketing communications at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly at centurylab1@gmail.com

12.2 Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie consent banner. See our Cookie Policy for more information.

12.3 Do Not Track

Our website currently does not respond to Do Not Track (DNT) signals. However, you can still manage your privacy through browser settings and our cookie preferences.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: centurylab1@gmail.com
Website: https://www.centurylabo.com/contact/
Address: Century Laboratory

14. Regulatory Authorities

If you believe we have not complied with your data protection rights, you have the right to lodge a complaint with a data protection authority in your jurisdiction.

15. Specific Disclosures

15.1 California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. We do not sell your personal information as defined by the CCPA. To exercise your CCPA rights, please contact us using the information provided above.

15.2 Nevada Residents

Nevada residents may opt-out of the sale of certain personal information by contacting us using the information provided above.

16. Effective Date

This Privacy Policy is effective as of May 8, 2026, and will remain in effect unless modified.

By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.